Downgrade License
License downgrades must be performed on the computer on which the hardlock is inserted or the file license key (FLK) is integrated.
Please proceed as follows:
1. Close all local database servers before updating.
2. Save the file attachment to a temporary folder (Windows-Desktop, acron program directory etc.). The file must be zipped, and the file name unchanged.
3. Then in acron Admin open the 'Local license' area in the 'acron Explorer'.
4. Click the "Install / update" button [before acron 10.1: "Updating..." button] to start.
5. Read the information box carefully and confirm with "OK". If the license file is not automatically found on the Windows desktop or in the acron program directory, a directory selection dialog is displayed.
6. Select a file and click "Open".
7. Click "OK" to acknowledge the success report.
8. The folder "C:\Users\Public\Documents\ACRON\“ (accessible directly via the "Select downgrade file..." button [before acron 10.1: 'Downgrades' button]) then contains downgrade confirmation files (ACK_HardlockID_Hardlocknummer.c2v), which you must return by e-mail to the manufacturer at lizenz@dataforum.de, quoting your license number, otherwise no further updates/upgrades of your acron license can be carried out!
9. Restart the corresponding acron database servers.